Patient Billing Information

Our goal at Big Sky Surgery Center is to provide you with a high quality outpatient surgical experience emphasizing comfort and convenience for you and your family.

For all your billing questions,

please call (406) 542-6559

or

1-888-311-9163

Big Sky Surgery Center and staff welcome you to our facility. You and your family's well being are our primary concern. We hope the information provided will answer your questions about our services, policies and procedures.

Big Sky Surgery Center is open to serve you during the following hours:

MONDAY through FRIDAY 6:00 am - 5:30 pm

What is a Surgery Center?

Ambulatory Surgery Centers (ASC's) are facilities where surgeries that do not require a hospital admission are performed. ASC's treat patients who are referred by a surgeon and have selected surgery as an appropriate treatment. ASC's provide a comfortable, convenient and cost-effective environment that is more relaxing for the patient.

We provide health care with dignity and respect, and focus on a personal approach in which you are treated with compassion, trust and integrity.

Appointments

We strive to keep our surgeries on schedule. However, please understand that occasionally delays do occur. We will do our best to keep you informed of any such delays. Your patience in these situations will be greatly appreciated.

If you are unable to keep your appointment, or will be delayed, please notify us or your surgeon as soon as possible.

Registration

On your pre-operative visit to our facility, you will be asked for basic information to establish your medical record and business account. Please bring your current insurance card(s) at that time. Please notify our facility of any change in name, address, phone number, or insurance as soon as any changes occur. If you are uninsured, please be prepared to discuss payment options. (See below)

There is no appointment necessary for your pre-op visit with us.

Fees

Our fees for services are based upon the complexity of your procedure. Our billing staff will be glad to discuss our fees with you. Please do not hesitate to inquire about an estimate for services.

Uninsured Payment Options

Charges are to be paid in full prior to treatment unless proof of insurance is provided. For your convenience, we provide the following payment options.

1. Payment in full prior to surgery.
2. 50% of procedure estimate, with balance due in full upon receipt of your first statement.

If other arrangements are needed, please speak with our billing personnel prior to receiving service. For your convenience, we accept cash, checks and the following credit cards: Mastercard, Visa, Discover and American Express.

We also have other financing options available. Please inquire with our billing personnel for more information.

Insurance

Our business office will submit primary and secondary insurance claims for you if you have given us current information prior to the service being provided.

Policy coverage varies from one insurance plan to another, as do the "usual, customary and reasonable" (UCR) fees that various insurance plans have established. Our fees are accepted by most plans, but occasionally a patient is notified that the amount for our service exceeds "UCR FEES". Our contractual agreement is with you, our patient, not your insurance company. Should there be a dispute related to the service provided or the charge for that service, the settlement of that dispute is between you and your insurance carrier. Our facility is not involved in the settlement of such disputes. The final responsibility for the services provided to you is yours.

Medicare

Our office submits all Medicare claims for you; we will also file with your secondary insurance provided we are given the correct information. Any balance remaining after your insurance(s) has paid will be your responsibility. All balances are due in full upon receipt of your first statement.

Worker's Compensation

As a courtesy to our patients, our business office will file worker's compensation claims. Please provide us with the following information:

If your claim is denied, unsettled, or is not paid within 90 days from the date of service, we request that you file a personal health insurance claim or pay the charges in full. You should always notify your company if there is any delay or problem in resolving your worker's comp claim. Unreasonable delays, or the use of delaying tactics should be reported to the Office of the Insurance Commissioner of Montana.

Thank You!

We appreciate your selection of our facility to meet your health service needs. We are committed to you and strive to provide you with excellent quality care.

Our administrative, technical and clinical staff work as a team. We take great pride in our training, abilities and dedication, and hope that you will share in our confidence. Please inquire with us if you have any questions, and be aware that your comments and suggestions are always welcome.